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Mad Fox Trailfest FAQ’s & Contact

Is there a time limit? Can I bring my dog? Be sure to read the entire race details page in addition to this FAQ to make sure you have all the necessary info about the Mad Fox Trailfest!

2024 Mad Fox Trailfest divider
2024 Mad Fox Trailfest divider

Event FAQs

Where can I check to see if I'm registered?

You can check via this link.

Can I update my registration?

Yes! All changes to your registration, besides the runner’s name, can be made free of charge. Simply log into your EnMotive account, click the Registrations button on the left-side of your screen, click View Registration next to your Mad Fox Trailfest registration, then make the changes you need on your registration page.

Can I switch distances before the race starts?

Yes. For example: If you register for the 12,000’ race you may switch to the 3,000’ race. Likewise if you register for the 3,000’ race you may switch to the 6,000’ race.

If you switch from a shorter race to a longer race then you will need to pay the difference in entry fees based on the date of your request. If you switch from a longer race to a shorter race then you will forfeit the difference.

Simply log into your EnMotive account, click on View Registration under Upcoming Events, and then the Edit Category link.

Can I switch distances after the race starts?

No. You must complete the distance that you started. You may not “downshift” to a shorter distance after the race starts (i.e. 12,000’ to 3,000’). However, your split times for each ascent will be provided.

Can someone else pick up my packet for me?

Yes! If someone is picking up your packet, please ensure they have either your confirmation email or a picture of your photo ID (a picture on your phone works great!).

Can I get a refund?

All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer due to COVID-19 or any of its variants (the “Pandemic”) and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, in which case refunds will be given in accordance with the policy outlined in the FAQ titled What happens if the event is cancelled?. A date or venue change is not a cancellation.

Can I transfer my registration (bib) to another person?

To Transfer Your Registration to Another Runner:

  1. The original runner must log into their Enmotive account and click on the Registrations button on the left side of their screen to locate their Mad Fox TrailFest registration.
  2. Once the original runner locates the registration they’d like to transfer, they just need to click the blue “Actions” button to the right of the race name, and then “Transfer Registration.”
  3. Then, enter the new runner’s email address to begin the transfer process.
  4. The new runner will then receive an email from Enmotive with a link to complete the transfer.
  5. After clicking the transfer link in the Enmotive email, scroll down to click the green “Accept transfer” button.
  6. Complete the registration process, and pay the $10 transfer fee.
  7. Once completed, the new runner will receive an email confirmation, and the original runner will receive an email confirming their registration has been cancelled.

If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.

How do I purchase additional add-ons after registering for the race?

Simply log into your account at EnMotive account, click on View Registration under Upcoming Events, scroll down to the appropriate question, select your new response, and then click the Add to Cart button.

Can I buy an extra meal and lift ticket on Sunday - Day 2?

Extra meal and lift tickets may be purchased after registering for a race.

Simply log into your account at EnMotive account, click on View Registration under Upcoming Events, scroll down to the appropriate question, select your new response, and then click the Add to Cart button.

Extra meal and lift tickets may also be purchased on race day at registration with a credit card only (no cash please).

Is there a time limit for the any of the races?

Yes. There is a time limit for each of the following races.

Saturday – Day 1

– Canicross 6.03K Race: none
– Half Marathon: 3 hours 30 minutes
– 10K Race: none
– 6.03K Race: none
– Kids 1-Mile Race: none

Sunday – Day 2
Runners must complete their Challenges by 2:00pm.

3,000’ race (2 ascents) Race: 2:00 PM
6,000’ race (4 ascents) Race: 2:00 PM
9,000’ race (6 ascents) Race: 2:00 PM
12,000’ race (8 ascents) Race: 2:00 PM

Can I start running earlier than my scheduled start time?

No. All runners must start their race at the scheduled time.

Is there a cap on any of the races?

No (at least not right now). If that changes, we’ll update the answer to this question.

What is the elevation change?

Saturday – Day 1
– Canicross 6.03K Race: 229 ft
– Half Marathon: 958 ft
– 10K Race: 383 ft
– 6.03K Race: 229 ft
– Kids 1-Mile Race: 45 ft

Sunday – Day 2
3,000’ race (2 ascents) Race
6,000’ race (4 ascents) Race
9,000’ race (6 ascents) Race
12,000’ race (8 ascents) Race

Can I bring my dog?

Dogs are welcome at the Town Square at Waterville Valley! All dogs must be under control at all times either with a leash or voice-command; and, owners must pick up after their dog. Under no circumstances may a dog be left in a vehicle. People who register in the Canicross 6.03K race may run with two dogs at the same time. Two people registered in the Canicross 6.03K race may run together with one dog.

Are pacers allowed?

Pacers are not allowed on Saturday – Day 1. Pacers are allowed on Sunday – Day 2 for runners at any point during the race. No muling (pacers carrying runner’s gear). No aid or assistance may be given by a pacer to a runner other than at designated aid stations. Race officials have the right to disqualify anyone not abiding by this rule.

Are trekking poles allowed?

Yes. Runners may use trekking poles.

Are drop bags allowed?

Participants may label and place their drop bag anywhere on the course at their own risk. There is no drop-bag delivery or pickup service.

What do kids get?

All participants in the Kids’ 1-Mile race will receive all the same amenities as the adults including a race shirt (but not beer tickets).

What are lodging options for the race?

More info is coming soon.

How can I volunteer?

More info is coming soon.

How do I get my free race photographs?

Free race photographs will be available shortly after the event. All registrants will receive an email following the race with instructions on how to access your free race images.

What are the AWD (athletes with disabilities) guidelines and event rules?

Ventures Endurance happily welcomes all athletes to participate in our events. Athletes with Disabilities (AWD) include, but are not limited to the flowing athletes, Blade Runners, Visually Impaired Runners, Adaptive / Guided Runners, Pushed Athletes, Push Rim, Racing Chair and Hand Cycles.

To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact awd@venturesendurance.com. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing awd@venturesendurance.com.

Ventures Endurance Athletes with Disabilities Event Rules.

Who should I email for press inquiries?

Contact our team at pr@gannett.com!

READY TO RUN?

The answers to 99.9% of the questions we get asked every day are already on this website, which means you’ll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you’ve read every word on this site and still can’t find the answer, shoot us an email and we’ll respond as soon as we can!

For customer service inquiries, contact our team at info@madfoxtrailfest.com. For press inquiries, contact our team at pr@gannett.com.